Workday Specialist - People Systems at Sendwave
🔭 Our mission & vision
Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus to reduce the cost of remittances and increase safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities through finance and technology - driven by our vision of a world that celebrates migrants’ impact on prosperity, at home and abroad.
Our brands helped cross-border communities send over $15bn from 50 countries to recipients in 130 countries in 2022. We operate over 5,000 money transfer corridors worldwide and employ over 1,600 people globally. Zepz is a remote-first employer, with team members located across six continents.
Our vision is to create a world that celebrates migrants’ impact on prosperity, at home and abroad. Our purpose is to unlock the prosperity of cross-border communities through finance and technology.
We act like owners - We are relentlessly delivering for our users and spending money thoughtfully.
We embrace embarrassing honesty - We function best when we're open and honest with one another — especially about our challenges and doubts.
We have a bias to action - We get to first outcomes quickly, iterate and learn.
We strive to be better - We may make mistakes, but always learn from them.
We are inclusive - to better reflect and serve our users.
This is a Zepz Role - Supporting both Sendwave and WorldRemit
About the role
Partnering with the People team, you will ensure both the effective day-to-day operation and providing of system improvements to the Workday HCM platform in order to support our colleagues at Worldremit. You will collaborate closely with the People & Finance Teams to focus on delivering maintenance and system enhancements to the configuration of Workday. You will gather requirements, analyse work process design and flow, improve processes, and leverage the return on Workday capabilities with a key emphasis on scalability and resilience.
Reporting to the IT Director, you will:
Be the Workday subject matter expert for day-to-day support of business processes, reporting, and dashboards
Partner with our People and Finance teams and other internal stakeholders to help them define business requirements, implement, test, and deploy additional Workday functionality and changes to business processes (Where applicable, working with external suppliers/contractors)
Troubleshoot and resolve system support issues
Identify system gaps and deficiencies and suggest best practice
Provide training and documentation as required
Work with Security to manage security re-assignments, user access and permissions, and integrations-related security issues.
Support and testing for Workday system updates or upgrades
Identify long-term improvement roadmaps to ensure compatibility with evolving business landscape and needs
What we’re looking for from you
Support and Configuration knowledge of Workday modules, HCM, Compensation, Time, Absence, Expenses, Reporting, and Security
Workday security principles and practical implementation
Experience of system/platform integrations with Workday
Experience with WorkDay reporting
Basic project management and business analysis principles and methodologies
Knowledge and experience of functional HR and business processes
Flexibility to adapt to changing business requirements or objectives
Strong communication and interpersonal skills, including the ability to set clear expectations with stakeholders and escalate issues as needed
What we offer you:
Please note that the benefits below do not apply to part-time, contractor or temporary roles.
We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. If you're not in one of those regions, don’t worry - the Talent team can let you know what is available for you specifically:
Unlimited Annual Leave: Most Zepz team members are eligible for unlimited annual leave. Colleagues in customer-facing roles, receive a competitive holiday allowance and four recharge days a year. Feel free to make the most of your time off and maintain a healthy work-life balance!
Private Medical Cover: You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.
Retirement: We offer pension schemes to help you plan for and secure your future.
Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected..
Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.
We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In many locations, we have workspaces, which you can use as you desire.
Most roles in the Philippines are predominately office-based, with this we offer free meals for those 100% on-site.
In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!
Why choose Zepz?
Our team of over 1600+ employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose - to continue to provide the best service to our users.
Ready to apply?
Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization. While Zepz supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
At Zepz we record interviews using Metaview (https://metaview.ai). It helps us become better interviewers by recording and transcribing our interviews, and ensures we interview candidates in a fair & consistent manner. It is not required. Please let us know if you’d like to opt out of the use of Metaview - this will not affect the outcome of your interview.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive.
So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.
Responsibilities & tasks
Skills & qualifications
About the team
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