Who we are
Sendwave is on a mission to make sending funds to loved ones as easy and affordable as sending a text. What makes us stand out in a sea of similar apps? We deeply care about the diasporas and communities we serve — and that comes with a sense of connection to the markets we operate in. We strive to make life better for everyone who touches our product. That means recognizing and honoring the human experience behind sending money. We do that by remaining fee-free in most of our markets and offering round-the-clock customer care.
Our app is currently available in the United States, United Kingdom, Canada, and parts of Europe, and sends funds to 19 receiving countries for over 500,000 users. We currently have a 4.6-star rating on Trustpilot — people put their faith in us to deliver their money quickly, securely, and affordably. And we’re pretty darn proud of that.
How we work
What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.
There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.
Take full ownership of the outcomes we’re responsible for.
Our job is not to do what we can to solve a problem. It's to ensure that problem is solved. If an attempt to solve a problem doesn't work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.
Forge a diverse team and inclusive culture.
We believe the challenges we’re addressing will be best met by a truly global, diverse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.
Maximize our rate of learning.
We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won't work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and individuals — the faster we’ll achieve our mission.
Embrace embarrassing honesty from ourselves and others.
We function best when we're open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.
Maximize energy, not time spent.
We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.
About the role:
This is an exciting opportunity to join an internal audit team in the build phase and add real value to a growing business. Internal audit is a purpose-driven function, we are here to help the business get better every day. We do that by auditing but also by guiding, advising and having open and honest conversations about control frameworks, governance and risk management. We want you to be able to work collaboratively and build trust so that we can fulfil our purpose.
As a digital company, we need you to be comfortable within a technological environment, understand the key risks arising from our business and formulate an appropriate audit response. You will need to be comfortable with a fast-paced changing environment and able to be agile and adaptable.
You will oversee placing the foundations for an in-house IT Audit Function and help the companies of Zepz Group (WorldRemit and Sendwave) to improve the maturity of their IT and cybersecurity control frameworks.
Please Note: This is a Zepz Role which means you will be supporting both Sendwave and WorldRemit
Reporting to the Director of Internal Audit, you will be responsible for:
Being the Subject Matter Expert ( SME ) for the audit function on technology, data, and cyber security matters.
Developing the audit strategy and plan for IT and Cybersecurity with insight gained from your knowledge of the business and external environment.
Leading and executing the internal audit plan covering Information Technology and Information Security, utilising co-source partners.
Continuous monitoring and risk assessment in the Technology and Product functions.
Sourcing and working with data to gain insights and looking for opportunities to develop automated audit techniques.
Building networks and positive relationships with the technology function (e.g., CTO and CISO) and wider business to champion the role of internal audit.
Support the business to better understand risk and control.
What we are looking for from you:
10+ years of experience working within financial services (Bank and Non-Banks), Payments, Remittance or Consultancy in functions specialising in Technology, Cybersecurity and Data Management. Experience in IT audit functions will be an advantage.
Consulting or assurance experience in IT and Cyber Risk Governance and Management, Cloud Governance, Operational and IT Resilience, Data Governance, Change Management, Third Party Risk and Outsourcing, Payments and Data Analytics is strongly preferred.
Strong interpersonal skills able to build positive relationships based on trust.
Ability to interact at Executive and Board levels.
Ability to work independently and as part of a team.
Willingness to be part of our growth and development, to help us build a function we can be proud of.
Commercial and pragmatic approach to improving control frameworks
Professional qualifications such as CISA, CIA, ACA or other relevant technology specialists’ qualifications.
Innovation, adaptability, and an agile mindset.
What you’ll get from us
Competitive salary and equity
Pension scheme offering 8% matched contributions
25 days of holiday plus bank holidays, rising to 28 after 3 years
Life assurance is worth 3 x your salary
Private medical and dental care plans
Cycle to work scheme
And best of all:
Our team of over 400 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world.
We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
We recently joined forces with WorldRemit, another remittance company. We’re excited about the ways we can collaborate and continue to provide the best service to our users.
Ready to apply?
Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Sendwave is a place where everyone can thrive. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to wake up every day.