Senior Lead Operations Specialist at Lime

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.

We are looking for Operations Specialist Lead to maintain our  fleet of shared electric vehicles. As an Operations Specialist Lead at Lime, you will wear multiple helmets to support our daily operations. This role is ideal for mechanically-inclined operations professionals that want to broaden and build their career experiences in a highly flexible position.

This is a 6-month fixed term contract position. 

What you'll do: Hire, lead, and train a team of Operations Specialists Senior Operations Specialists, and Operations Leads while assigning daily tasks as needed and ensuring workflow is efficient and thorough   Train and onboard new Operations Specialist and Senior Operations Specialist while maintaining a team oriented environment and integrating new members to the teamEvaluate performance of your team and give performance feedbackSafely operate a van for approximately 8 hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market  Review and address incoming city requests regarding Lime vehicles as outlined by Lime established service level agreementsMaintain communication with the OS team including peers, shift lead, and manager Review and report any vehicle repair and maintenance needsMonitor Lime events to ensure cleanliness and safe usage of our vehicles Safely operate a pallet jack and/or push cart on a frequent basisSupport battery management operations when applicable  In collaboration with our Safety team, ensure occupational safety compliance within the warehouse(s) that you lead  Additional job related tasks as assignedAbout you: Must be at least 18 years of age and have a valid driver license with a good driving record2 year of experience as an Operations Specialist/Senior Operations Specialist at Lime or delivery driver or similar external experience; plus 1 year of people leadership experience with the ability to hire, train, and mentor a team required Ability to operate a mobile device including having knowledge of in app-based workflows. iOS experience preferred Ability to work various shifts including evenings and weekends  Ability to safely operate a pallet jack and/or push card on a frequent basisAbility to read and follow instructions written in local language Good knowledge of the local geography preferred Experienced driving large vans preferred Ability to inspire others around you; positive attitude and a collaborative spiritWillingness to learn, a great attitude and ability to work well with others - teamwork is key to success!Some understanding of workforce management to help staff the team appropriately and ensure each shift has the correct number of employees; and knowledge of google sheet #LI-ONSITE#LI-TG1

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Apply for this job