Sales Operations Manufacturer at Too Good To Go

Posted on:
January 5, 2023

🔭 Our mission & vision

Job Description

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste.

As the world’s largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers who buy and enjoy it. Our community of 68 million users have saved more than 178 million meals from going to waste across 17 countries, but there’s still a lot more we want to achieve.

Globally, more than a third of food is wasted, and climate experts agree that combating food waste is one of the most important things we can do to address the climate crisis. For us, it’s simple: the bigger we get, the better placed we’ll be to make a huge difference. That means we’re looking for talented people with diverse skills and backgrounds to add to our rapidly growing team.

We’re proud of what we’ve achieved so far, but did we mention the issue is huge? We are expanding our team as we speak. And that’s where you come in:

We’re looking for an exceptional Sales Operations Manufacturer to join the Danish team at Too Good To Go in Copenhagen.

The expected starting date of this position is February/March 2023. 

 

Your mission:

In the quest for increasing our impact on food waste throughout the value chain, Too Good To Go has launched a new ambitious initiative to save food at scale with food producers of all sizes. We have successfully delivered a proof of concept and now we are ready to launch version 2.0, where we will:

Buy surplus food directly from different food producers, wholesalers and retailers.

Pack “Magic Parcels” with food from different producers making a valuable food box for consumers to buy in our Too Good To Go app Deliver the Magic Parcel directly to the doorstep of the Consumer.

Scale this model ambitiously, month over month

Smooth operations are pivotal to the viability of the model and therefore you will be a key part of driving its success. In close collaboration with the Sales team, you will be responsible for building, maintaining and optimising the day to day operations of the model.

 

Your role:

Reporting to the Head of Sales in Denmark, you will be responsible for supervising and coordinating three key operational areas:

Managing, receiving, storing and packing of Magic Parcels together with our fulfilment partner.

Sending out Magic Parcels, and managing any claims for damages and service levels together with our logistics partners

Processing our purchase orders and invoices to/from our food producers partners

The role also includes: 

Inventory management. Ensuring that sales expectations are aligned with the inventory status. 

Maintaining strong relationships and communication with our partners, setting up new Magic Parcels with them.

Ensuring day to day management of deliveries, timelines, quantity and quality of the parcels to be shipped towards our users.

Setting up and maintaining processes for handling damages, errors or any other exception. 

Working closely with the Customer Care team to understand customer feedback. 

Preparing analysis of performance ad hoc.

 

Requirements:

You have previous experience within a similar role. You have worked in operations or logistics. Experience working with e-commerce will be a plus!

You have excellent communication skills (both written and oral).

You are fully proficient in Danish and English.

You are a goal- oriented person and have high attention to detail.

You are a people person, and have the ability to maintain strong relationships with our partners.

You have good skills in using MS Excel and/or Google Sheets. You have some experience analysing data and metrics in order to make improvements.

You are passionate about our mission. You have a true passion for sustainability - you understand the urgency of action for the planet.

Our values:

We fight together: Food waste is a big beast to fight. We can do it if we fight together as Waste Warriors with no ego. We believe in a #oneteam.

We raise the bar: We always push for more. We work smart, smash barriers and elevate one another.

We keep it simple: Our ambitions are bold but our solutions are simple.

We build a legacy: We’re proud of the change we’re driving. 

We care: We always look out for each other. Caring is also about the way we do business. We do the right thing. 

 

What we have to offer:

A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change.

The experience of being part of an international company with 1350+ enthusiastic and highly talented teammates across 17 countries – always ready to share knowledge and support!

Strong personal as well as professional development in an intense and high-growth scale-up environment.

An open company culture where you have the independence and room to unleash your creativity.

A strong team culture where successes are celebrated together.

...Basically a mission more than a job!

 

How to apply:

Submit your CV and cover letter as soon as possible in English.

Please note that we only accept applications coming through our platform. No CV or cover letter will be accepted by email or LinkedIn direct messaging.

Please also check our website and international media in order to get a good overview of Too Good To Go.

 

Job Ref - #LI-CR1

A Movement for Everyone

We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.

We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

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