Sales Engineer

🔭 Our mission & vision

Our mission is simple. We want every working person globally to have complete financial freedom by giving them power over their pay.

Power over pay means the ability to instantly access, track, save and manage earned wages. We want to transform people's lives and the organisations they work for.

Job Description

The Company:

Wagestream is on a mission to bring better financial wellbeing to frontline workers.

We partner with some of the world’s most famous employers, like Pizza Express, Hilton and the UK’s National Health Service, to give their teams access to fairer financial services - all built around flexible pay. Almost a million people can now choose how often they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app.

Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. The UK’s leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year.

You’d be joining a team of 200 passionate, ambitious people, growing in Europe, Australia and the USA, building a category-leading fintech product and all united by that same mission.

The Opportunity:

You will play an incredibly important role at Wagestream, providing pre and post sales technical consulting to prospective clients, whilst also ensuring ongoing customer satisfaction. Every client is like a jigsaw, whether 100 pieces or 10000 pieces; it’s down to you to figure it out, bring the pieces together and make it happen.

You will ultimately leave our clients thinking, “wow, Wagestream has the best product and platform” by conducting product demos, managing technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for partnering with Wagestream during the sales cycle.

This is a client-facing technical role therefore requiring a blend of excellent communication skills and technical expertise.

The Team:

You will be joining a first-class cross functional team (squad) responsible for selling and launching solutions in particular industries and verticals, such as Retail and Hospitality or Security, Healthcare and Facilities management. You will partner with sales and work closely with the entire squad, building key customer relationships and meeting key objectives on technical close to ensure a successful launch.

You’ll also be part of the wider sales engineering group helping to improve the impact of Sales Engineering across the business.

What will you be doing?:

First and foremost, as part of the sales process, you will be helping to educate customer brands like Halfords, The Co-op, Greene King, NHS and beyond on how to get their HCM, Payroll, T&A/Workforce Management systems integrated with Wagestream.
You will be building positive relationships with every single customer interaction you have, allowing you to exert the level of technical influence on a customer’s decision as to who to buy from.
Using all of your guile and wiles to educate and convince key technical stakeholders within our clients that Wagestream provides the value to solve their business needs.
Requirements
What experience might you have?

We’d like you to have:

Experience in both customer facing and engineering/solutions roles, within SaaS focused businesses
Passion about shared success, both for our customers and your fellow teammates
Boundless energy piecing the technical puzzle together from the different systems and software interactions required to make the rollout of Wagestream successful.
A strong working knowledge of at least one programming language and are comfortable explaining technical concepts like APIs, webhooks, Single Sign On, SFTP
A background in Workforce Management/Payroll/HR Systems, whilst advantageous it’s not essential
Demonstrable experience as a Solutions Engineer / Sales Engineer / Solutions Consultant helping clients integrate their respective systems
Within 1 month you’ll: -

Be proficient with how Wagestream integrates with various systems, and able to handle your first client calls
Configure and deliver your first proof-of-concept
Within 3 months you’ll:

Have mastery of the Wagestream platform, how it operates, how we integrate, how best to demo and build proof-of-concepts against it.
Work with customers to understand and validate technical requirements (Security evaluation, Single Sign-On, Platform Integrations, API usage, Business Rules)
Be informed enough to begin to make product improvement suggestions.
Have showcased your Entrepreneurial mindset orientated around bringing momentum and “unblocks” at every hurdle
Within 6 months you’ll have:

Supreme confidence in your abilities in-front of clients to own calls, demonstrations and proof of concepts with Wagestreams product and platform
Have won complete trust and confidence from the squad team members that you interact with on a daily basis

Working Policy:

We operate a hybrid policy with a requirement of 2 days a week in the office

Salary:

£70,000 - £80,000 + commission

Benefits
A £250 "home office allowance" to buy anything to get your home office comfortable
State of the art, brand new equipment - from Apple MacBooks, 34" curved monitors and Wagestream Swag!
We'll help you manage your busy lifestyle with flexible working opportunities; most of the team work "core hours" to allow touchpoints with their team, but we also make sure you have the time to pick the kids up at 3pm, or go for that mid-morning run to boost your productivity. We want you to have the best of both worlds
We offer 25 days annual leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
We offer 12 weeks paid maternity leave and up to 4 weeks paid paternity leave for employees with over 12 months service
We want to invest in you financially, so we have a pension scheme with Aviva
If you love cycling as much as we do, keep yourself physically fit with our Evans Cycles Ride to Work scheme
And after a long weeks' work, join us in undoing it all - with membership to The Wine Society. (They also do gin and beer!)
We want everyone to achieve "zen mastery" with a free subscription to Calm — work can be stressful and we want to help you switch off
And the best benefit of all... Free access to the Wagestream service - naturally

Responsibilities & tasks

Ideal candidate

Skills & qualifications

How to apply

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