Relationship Manager

🔭 Our mission & vision

Job Description

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

Octopus Energy Services is spearheading the transition to greener, cheaper energy through the installation of in-home technologies; from smart meters and EV chargers; to low carbon heating, home batteries, solar, and beyond. We deliver smart energy, low-carbon solutions for our customers.

We’ve fallen head-over-heels with smart meters, heat pumps, solar PV and all renewable tech - which instantly reduce customers' carbon footprint and give them control over their energy use. We are looking for experienced experts who share our vision: Moving away from fossil fuels, toward sustainable, smart technologies for our customers.

At Octopus, the customer is at the heart of everything we do. As the face of the whole company, our diverse, industry-leading field force delivers the outrageous experience Octopus Energy customers love and expect. 

We are looking for an experienced Relationship Manager with awesome people and relationship skills, and a keen eye for detail. The role will be broad and varied and will evolve over time. This role is central to the smooth running of the business as you will be managing multiple third parties across the supply chain from installers to equipment providers and everything else in between. The scope of this role covers the end-to-end relationship with third parties from initial selection, onboarding, performance management, compliance and ongoing optimisation. What you'll do You will build and maintain excellent working relationships with third-party service providersYou will create plans to optimise cost and productivityYou will manage 3rd party performance to ensure they meet the demands of our businessYou will understand the service providers’ strategic drivers to deliver the business’ Smart roll-out programNegotiate with and influence people at different organisational levelsDrive to deliver outcomes and work independentlyTravel across the UK to build relationships face to face with key partners What you'll needYou’ll be able to build and maintain excellent working relationships with service providersYou’ll have excellent negotiation and influencing skills with the ability to operate with impact at different organisational levelsA Full Clean UK Driving Licence - you need this to to travel across the UK (we supply the car!)You’ll have experience helping third parties diversifyYou’ll be able to demonstrate previous performance managementYou’ll be a self-starter and the sort of person who thrives in an entrepreneurial culture, willing to roll your sleeves up and get stuck inWhy else you'll love it hereWondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people  Visit our perks hub - Octopus Employee BenefitsIf this sounds like you then we'd love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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