Order Management Specialist (Remote)

🔭 Our mission & vision

Job Description

Lime is the world's largest shared electric vehicle company. We are on a mission to build a future of transportation that is shared, affordable and carbon-free. Named a Time 100 Most Influential Company in 2021, Lime has powered more than 250 million electric bike and scooter rides in more than 200 cities across five continents, saving an estimated 60+ million car trips. Learn more at li.me! 

Lime is looking for a strategic, analytical, and transformational Order Management Specialist for its global supply chain team, reporting into the Director, Global Logistics & Warehousing. You will own the development and implementation of an effective order management process with related reporting and systems optimization for our Global Supply Chain team. 

The ideal candidate will have experience working in rapidly evolving, high growth, global environments, with a track record of driving data & systems transformation, order process excellence and scalability.  You are a collaborative business partner, with the ability to support, influence and drive strategic initiatives.  You are data-driven, innovative, and resilient.  You are a continuous learner, and thrive on your ability to solve complex problems that deliver meaningful and sustainable competitive advantage.  

We are a remote first company and welcome applications from California, Texas, Oregon and Washington.What You'll Do: Quickly assess the current order flow process, identifying opportunities for improvementExtract data from multiple sources such as Google Sheets, JIRA, Orka, etc to aggregate into a weekly order dashboard status reportManage and enhance communications from SC logistics and warehouse hub operations teams to our key stakeholders in Ops and SCOPEnsure timely order status updates are made across platforms & systemsMonitor hub fulfillment performance against operational standards and identify key areas of opportunity for improvementReview new orders and allocations to align with SCOP on fulfillment plans and feasibilityMonitor new orders for compliance to SC processing standardsServe as point person for scoping sessions relating to the ERP implementation for order management transactions & flowsAssist with integrations to external platforms to highlight order flow requirementsAbout You: 2+ years of experience working in an order management related functionFamiliar with order processing within an ERP, preferably prior direct experience with NetSuite Experience with best in class order management processesKnowledgeable of warehouse management systems and fulfillment operationsPrior experience with NetSuite ERP platform for implementation and optimizations specific to order set up and transactionsExcellent problem solving skills with ability to influence business leaders and teamsExperience utilizing Excel to manipulate large amounts of data Prior hands on experience working in a global inventory management related roleExperience with business intelligence platforms such as PowerBi or othersBachelor's DegreeWhat We Offer: Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutionsScale with a rapidly growing organization, with significant opportunity for growthPlay a role in the transformation of urban mobility and sustainabilityWork with a team of successful, fun and motivated peopleCompetitive salary and benefitsIn accordance with Colorado State Law, if the candidate selected for this job resides in Colorado, the anticipated minimum salary will be $65,000, plus equity and benefits. Exact salary will ultimately depend on the candidate’s qualifications. In addition to base salary, this role will be eligible for a variable bonus based on a combination of management discretion and employee performance.

#LI-Remote

Lime is an Equal Opportunity Employer, but that’s only the start. We strive to build a workforce composed of individuals with different backgrounds, abilities, identities, and mindsets—not just to do great work, but to become a better company and grow as individuals.

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