Operations Director, Berlin at Lime

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.

We are looking for an Operations Director in Berlin with a passion for innovation, knack for problem solving, and ability to thrive in ambiguity to create first-class customer experiences. You will be responsible for the market performance and growth in a strategic and critical role. 

As a senior Operations professional, you are creative, a big-picture individual who is accountable for the market operational excellence, P&L and team. This includes not only leading a high performance team and financial control, but also collaboration across departments - including government relations, partnerships, operations and local marketing.What You’ll Do:Be an owner - build and implement the market growth and profitability strategy across multiple departments with the full support of HQLead a high performing team - manage and raise the bar for the existing team, define hiring needs, execute on those needs, and train new team members Enhance performance - be data driven, track and report ops and financial performance to creatively solve problems & find ways to improve as well as lead by example and leverage Berlin as the company powerhouse, excellence and innovation center Drive results - forecast and set quarterly goals for your market, while creating an environment of experimentation, analytical thinking and precision to reach those goalsCommunicate across the organization to ensure timely resolutions, quality control, and process feedback - you are the link between the leading Lime market and regional & central operations, finance, policy, product and engineering teamsBe the face of Lime - as the leader of your market, you will meet with local officials, business owners and customers as a representative of LimeBe a culture carrier - create a fun, inclusive, and safe workplaceAbout You:Fluent German and fluent English communication skills7+ years combined experience in consulting, operations management, or business management, ideally in a tech-driven company or similar environmentExperience as a team managerExcellent communicator who is capable of motivating teams, collaborating with diverse groups across a large organization, and liaising with external partners as neededA great understanding of real-time marketplaces within an analytical mindset (supply and demand economics)Experience navigating ambiguous environments solving complex problems while exercising good judgmentAbility to simplify difficult problems into solvable tasks that can be acted uponA data-driven nature, and attention to detail that drive your love of process improvementComfortable learning and adapting to new concepts and using new toolsSelf-motivated, energetic, and driven with the ability to learn new skills that will enable you to grow with the roleB.A/B.S or equivalent required; MBA preferred#LI-Onsite#LI-PD1

Why Lime? When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team: 

Competitive salaries, performance-based annual bonus and pre-IPO equityHealth and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness appsFlexible vacation policies with ample paid holidays tailored to country of residenceFully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthoodSupport for retirement and financial goals with unlimited access to financial advisorsUnlimited, complimentary use of our vehicles in hundreds of cities around the worldProfessional growth opportunities through quarterly learning days and top-tier toolsOpportunities to connect across teams and locations to network, socialize and volunteerCulture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functionsConsistent recognition of great work through meaningful rewards and career advancements

Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Apply for this job