Key Account Manager - Milan at Too Good To Go

Posted on:
January 5, 2023

🔭 Our mission & vision

Job Description

More than one third of the food produced in the world is wasted. And that has a huge impact on the health of our planet, 10% of greenhouse gas emissions coming from food waste! At Too Good To Go, we have an ambitious goal: To inspire and empower everyone to fight food waste together. We are the world's #1 app for fighting food waste. We work with thousands of restaurants and food retailers to make their surplus food available to local consumers. The magic of Too Good To Go has been expanding rapidly across Europe and the US, with over 178 million meals saved across 17 countries to date.We’re proud of what we’ve achieved so far, but did we mention the issue is huge? We are expanding our team as we speak. And that’s where you come in:We’re looking for an exceptional Key Account Manager to join the Italian superstar team at TooGood To Go in Italy.


Your mission

You will play a pivotal role in the growth of Too Good To Go by using your experience in the food sector to optimise and grow existing partnerships with prominent retailers in the food industry, focusing specifically on big chains. You will also support the business development activities of the team, including preparing for pitches and delivering pilot launches.


Your role

Your primary responsibility is to strengthen and build our relationships with important existing key accounts in the food sector. You will work with their stakeholders, building trust and rapport with them, while looking for opportunities to expand our commercial partnership, maximise our presence in their estate, and get their business more involved in the food waste movement. Reporting to the Key Account Team Lead, you will work closely with colleagues in our Partner Success team to ensure the successful onboarding of new stores and delivery of training to staff, and collaborate with other Key Accounts team members, as well as colleagues across marketing and independent sales.

The role will include:

Account Management of key chains: autonomy in managing your own portfolio of chains, ensuring the relationship is strong and business KPIs are met 

Account Growth: developing strategies to grow and optimise your accounts and working with the retailer to increase store coverage and overall supply

Planning and forecasting: building reports to track performance and identify trends, create financial projections and forecasts for internal planning and commercial proposals

Contributing to the Key Account strategy and supporting international cooperation across global key chain opportunities.

Pitching: When necessary create and deliver high quality, professional presentations to potential partners, and confidently speak about the business and food waste proposition

Proactive business development and relationship building: independently and proactively keep in touch with stakeholders and decision-makers within your accounts

Research: independently search for new opportunities, learn about the businesses in depth, map the stakeholders and understand their decision-making process

Supporting roll outs: working with the team and the retailer to plan, schedule and execute store rollouts at scale

Movement: working with Marketing to embed the Movement into our partnerships



Solid commercial experience working as a Key Account Manager or equivalent. The candidate should have an in-depth knowledge and understanding of the food retail sector

Account Management experience, demonstrating an ability to build rapport, establish trust, deepen relationships, and grow business 

Excellent commercial acumen

You’re a master communicator, you know when to speak, you know how to listen, and you know how to engage a whole room and keep their attention

A passion for the mission and raising awareness of food waste & sustainability

Strong organisational skills and ability to work independently and efficiently

Ability to lead negotiations skillfully, and create and deliver high impact pitches

Beneficial: Data Analysis and MS Excel skills to use raw data to create performance reports and projections to identify and understand trends, opportunities and issues.


Our Values:

We fight together: food waste is a big beast to fight. We can do it if we fight together as Waste Warriors with no ego. We believe in a #oneteam.

We raise the bar: we always push for more. We work smart, smash barriers and elevate one another.

We keep it simple: our ambitions are bold but our solutions are simple.

We build a legacy: we’re proud of the change we’re driving. 

We care: we always look out for each other. Caring is also about the way we do business. We do the right thing. 

What we offer

A rare opportunity to work in a social impact company (and certified B Corporation) where you get to wake up every day knowing you’re achieving positive change.

The experience of being part of an international company with +1200 enthusiastic and highly talented teammates across 17 countries – always ready to share knowledge and support!

Strong personal as well as professional development in a thriving, high-growth scale-up environment.

An open company culture where you have the independence and room to unleash your creativity.

A strong team culture where successes are celebrated together.


How to apply

We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.

Submit your CV and Cover letter in English or Italian.

Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging.


A Movement for Everyone

We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.

We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Responsibilities & tasks

Ideal candidate

Skills & qualifications

About the team

How to apply

Is something wrong with this job posting? Doesn't match your idea of good?
Let us know and help us maintain the quality of jobs.

Apply for this job

Similar jobs


No related jobs

Want to stay up to date of all new job openings poping up? Subscribe to our newsletter to receive great jobs every week.

Thanks for joining our newsletter.
Oops! Something went wrong.