Key Account Manager - Grocery at Too Good To Go

Posted on:
January 5, 2023

🔭 Our mission & vision

Job Description

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste.

Why do we need to do that? Because more than one third of the food produced in the world is wasted. And that has a huge impact on the health of our planet, 10% of greenhouse gas emissions come from food waste and loss!

As the world’s largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers who buy and enjoy it. But we’re more than an app: we are a certified B Corporation, and our mission is to inspire and empower everyone to take action against food waste, so we’re doing all we can to create educational tools, make our knowledge as accessible as possible, find new business solutions and even change legislation to reduce food waste.

We’re growing fast, with our community of 64 million users in 17 countries saving more than 164 million meals from going to waste - we are incredibly proud of this, but there’s still a lot more we want to achieve.

That means we’re looking for talented people with diverse skills and backgrounds to add to our rapidly growing team. That is where you come in: Could you be the next Key Account Manager to join our grocery team?

Your mission:

You will play a pivotal role in the growth of Too Good To Go UK and the fight against food waste by using your experience as a Key Account Manager, maximising your knowledge of the Grocery sector to develop and grow partnerships with prominent retailers in the food and beverage industry, focusing initially on popular convenience and rapid delivery brands.

Your Role:

Your primary responsibility is to drive the growth and optimisation of existing Key Account Grocery partnerships, focusing on increasing our footprint (active stores) across all sites within a partner’s portfolio and saving more food from being wasted. You will support these accounts through their roll-out and continue to look for ways to strengthen and grow the relationship, by building rapport with key stakeholders across their business, and franchise networks. Where applicable, you'll engage these groups with the Too Good To Go mission and aid further expansion. Reporting to the Key Account Lead responsible for the Grocery sector, you will collaborate closely with the Success team, in particular the Key Partner Manager and colleagues across Key Accounts, Marketing and Independent Sales.

The role will include

Account Management of key chains: Autonomy in managing your own portfolio of chains and ensuring the relationship is strong and business KPIs are achieved.

Account Growth: Developing strategies to grow your accounts and working with the retailer to increase store coverage and overall supply

Account Health: Working closely with a Key Partner Manager to identify poor performing stores and create action plans with the Head Office to improve them, as well as celebrating successes and assisting in scaling processes.

Planning and forecasting: Building reports to track performance and identify trends, create financial projections and forecasts for internal planning and commercial proposals

Embed the movement: As well as strengthening the relationship, you’ll work to embed the food waste movement in our key partners 

Research: Independently search for new opportunities, learn about the businesses in depth, map the stakeholders and understand their decision-making process in order to drive success of Too Good To Go within their business

Cross functional working: Be the voice internally for your key partners, working with the Movement, Marketing and PR to ensure we’re maximising joint growth opportunities

Contributing to the UK Key Account strategy and supporting international cooperation across global key chain opportunities

Expansion project management: Working with the partner to support (where applicable) expansion, including building, scheduling & leading training of Too Good To Go to key stakeholders along an agreed critical path


Strong Account Management experience, demonstrating an ability to build rapport, establish trust and deepen relationships

A proven track record of achieving business growth with existing accounts.

Commercial experience working in the Grocery business sector.  Knowledge and understanding of the UK landscape in this sector will enable you to hit the ground running.

Excellent commercial acumen.

You’re a master communicator, you know when to speak, you know how to listen, and you know how to engage a whole room and keep their attention.

Data Analysis and MS Excel skills to use raw data to create performance reports and projections to identify and understand trends, opportunities and issues.

Ability to create and deliver impactful presentations, using data-driven insights to engage partners with their food waste mission

A passion for the mission and raising awareness of food waste & sustainability

Strong organisational skills and ability to work independently and efficiently

Our Values:

We fight together: food waste is a big beast to fight. We can do it if we fight together as Waste Warriors with no ego. We believe in a #oneteam.

We raise the bar: we always push for more. We work smart, smash barriers and elevate one another.

We keep it simple: our ambitions are bold, but our solutions are simple.

We build a legacy: we’re proud of the change we’re driving. 

We care: we always look out for each other. Caring is also about the way we do business. We do the right thing. 

What we offer: 

A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change.

The experience of being part of an international company with over 1350 enthusiastic and highly talented teammates across 17 countries – always ready to share knowledge and support!

Strong personal as well as professional development in an intense and high-growth scale-up environment.

An open company culture where you have the independence and room to unleash your creativity.

A strong team culture where successes are celebrated together.

A competitive salary

A vibrant office in the heart of Shoreditch

25 days of annual leave, in addition to UK Bank Holidays

Christmas Eve and New Year’s Eve off as well

Private business health insurance, with numerous perks and well-being benefits

Cycle to Work scheme

How to apply

We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.

Submit your CV and Cover letter in English.

Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.

Job Ref: #LI-RS1

A Movement for Everyone

We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.

We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

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