Head of Product Strategy

🔭 Our mission & vision

Job Description

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a high-growth startup AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We make eco-friendly products and donate 50% of our profits to help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $10 million AUD (roughly $7.4 million USD) to fund water and sanitation projects around the globe. Basically, we’re really good at doing good. 

With hubs in Australia, the Philippines, China, the US, UK and Europe, our ambitious team of 170+ work tirelessly to make the biggest possible impact for people and the planet. Over the next couple of years, we’re working to increase our annual donation tenfold and we won’t rest until everyone in the world has access to clean water and sanitation services.

A bit about the role

Our customers love our products because they know that they don’t have to compromise on quality or price if they want to do good for the world by championing our brand. Starting with forest-friendly toilet paper, we focused on scaling our core household paper products to grow our company to where it is today. But we believe we can develop a bigger business and therefore make a bigger impact by serving an enormous market for eco-friendly, ethical household goods. 

We are now making an exciting shift to become a multi-brand, multi-category company, which brings both opportunity and complexity. That is why we are looking for someone to lead our world-class product innovation team who can think big, but also drive strategy and clarity through this transition. As Head of Product Strategy, you will be responsible for driving the product roadmap and strategy across our brands, while making sure products in the pipeline are grounded in consumer, brand and commercial thinking. And it will be your clear and repeatable product briefs and stage gate processes that will ensure that we’re bringing our products to life consistently, efficiently and on target through accountability, collaboration and progress.

Reporting to our Chief Brand Officer, you will partner closely with the Insights, Brand Management, Creative, Supply Chain, Strategy and other teams to create a multi-year roadmap of product launches across our brands and channels. You will also work closely with our Sustainability pod to maintain clear environmental goals and guardrails, so that we’re only making products that are truly better for the planet and the people using them.

While we are a remote-first company, we are looking for this person to be located in the US, ideally in Los Angeles, so that they can maximize their core collaboration time with the product innovation team. 

If you worked here this past month here are some things you might have been involved in: 

Overseen a cross-functional stage gate meeting to approve the initial production run of our upcoming products

Held a cross-functional brainstorm to come up with some truly blue sky ideas for our 2024 product lineup

Led a workshop with our brand and sustainability teams to define our guidelines on what packaging materials are best for our customer and the planet

Recorded a video of yourself walking through a forest for an internal video our creative team was making

Celebrated with the team for the launch of our new brand and first foray into bath and body products

Updated our margin forecast and revenue projections to reflect a shift in customer behavior and changes in our underlying costs

Prepared a board update on our product development status

Let’s talk about you 

You have experience overseeing the full lifecycle of product innovation, from opportunity through to market. Ideally, this experience would come in a range of categories and business sizes. 

You see the forest for the trees

You’re able to see the bigger picture as well as identify details and opportunities on a micro level to ensure the business progresses. You take a holistic strategic approach to evaluate the market and propose the best solutions that are right for our business. You possess an entrepreneurial mindset - you’re proactive, you know how your decisions will impact the business, and you take ownership - and you also foster this mindset amongst your team.

You’re a consumer-first, problem solver

You put the voice of the consumer at the forefront from inception through to completion - you elevate that perspective throughout the process to ensure that product development is guided by these insights. You’re fueled by curiosity - you want to know how consumers engage with our products, what their challenges are, and how you can help solve them through innovative and delightful brand experiences so that our products stay top of mind with customers. You may even have some Brand Management experience in your back pocket that you put to good use when developing your consumer-first product strategies. 

Relationship building is your forte

This role is the first of its type, operating in a new matrix structure and interacting with a number of teams. It is absolutely critical you are able to operate within this complexity through building strong relationships, navigating difficult conversations, aligning on recommendations & managing stakeholders. You are a first-class communicator with the ability to translate often complex ideas into understandable information.

You're an inspiring leader 

You foster a culture of enablement and empowerment and lead by example on effective delegation. You understand that winning takes a village and this means you’re constantly helping to remove friction, minimise challenges and provide support for your team, so they are energised and excited to bring their best self every day. 

You embrace testing & learning (balanced with smart risk-taking)

You want to build a culture of experimentation and innovation within the Product Innovation team. You’re constantly looking to learn and iterate, with a results-driven purpose. You know how to nurture curiosity but you also know how to get things done. You lean on processes to iterate and align teams at critical moments to maximize speed and efficiency. 

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, there’s the feel good stuff. As a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. We also believe that helping to make the world a better place shouldn’t have to mean getting paid peanuts — it’s why we offer super competitive salaries, benefits like tailored learning and development opportunities, generous paid parental leave and free toilet paper (yes, you read that right). 

But you don’t have to take our word for it — our employees recently gave us our sixth consecutive Culture Amp engagement score of 90+ and we’ve been named one of BuiltInLA’s “100 Best Places to Work” two years in a row.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Responsibilities & tasks

Ideal candidate

Skills & qualifications

How to apply

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