Designer at Octopus Energy

Posted on:
November 6, 2023

🔭 Our mission & vision

Job Description

Welcome to the future of energy

We are both an electricity retailer and a tech platform and we think there is no better way to address our greatest challenge, climate change, than with the combination of those two.

Through our proprietary tech platform, Kraken, we are changing the way people interact with their energy company - by making it approachable, low cost, easy-to-understand, and most importantly, 100% renewable.  We’ve distinguished ourselves by being named 2020’s Energy Provider of the Year, which highlights our commitment to exceptional customer service. In many markets we are a leading employer on Glassdoor for best places to work.

We’re looking for a creative human-centered designer to bring Octopus to life in Texas. But there’s probably some things you should know first…

We don’t use agencies - we really don’t. Not for advertising, UX, development, or media. We do everything ourselves, so we know it inside out, and are in control of every element. You could say, in fact, that we’re half agency: the half without timesheets and suits. 

We’re pretty obsessive. We think about our customers a lot. A lot a lot. We answer emails from customers, we join in on social media (and I mean we, as leaders do), we think constantly about what makes great experiences, great stories and great reasons for people to join us. 

We’re looking for someone who knows their way around design for the real world – you’ve explored design and all of its elements. Worked on campaigns, web experiences or maybe events, all from an idea in a sketchbook to launch and beyond. You can reel off some good numbers, but actually, what you really, really geek out on is how real humans use technology. In, like, their real, actual, messy lives: the ones full of self-interest, love, loss, stress and tedium. 

You know the tools and theories of Human Centered Design, but all the talk of process makes you cry inside. You know it’s the outcome that matters, not how you get there – and you just want to make great stuff. More than once you’ve genuinely snorted at a ridiculous cliché in a user persona. 

You’ll happily work with no direct reports, but your enthusiasm means awesome people follow you, and you’ll get stuff done.

You’re a grafter, but a smart grafter. You put effort where it delivers the most value: you’ll wireframe just enough to communicate what you need to a developer. If the developer isn’t available, you’ll find a work around. You’ll pull together the slides for an internal review in the 10 minutes beforehand, and even that kills a little bit of your soul.  

You have a burning desire to turn your skills to something meaningful. You enjoy shipping products, but you’d rather not just make someone else’s stuff anymore. You want to take the lead in making something the world desperately needs. 

And finally, we have to be honest. We find that people from traditional businesses often struggle here. We don’t work to backlogs, we don’t write business cases. We prioritise effectiveness and efficiency above all else. We expect accountability without process, and responsibility without functional shoulder pads. We get stuff done by knowing what’s right, and sometimes that’s hard.What you'll do You will work with a wildly talented, diverse, and passionate team to deliver campaigns, good web experiences and more projects to market in record timeYou will work independently, as well as collaboratively.You will create designs across a range of fields like digital marketing, sales, UX/UI, product and social media.You will work closely with other teams like digital marketing, sales, product, developers and social media, and make sure your designs come to life and work effectively in the real world.Conduct first-hand research and talk to actual humans to understand their needs, wants and context and apply that to design.You will think beyond just creating attractive design and capture the bigger picture.What you'll need Previous experience and knowledge of digital and print design, as well as UX/UI design.Deep seated curiosity for how people interact with technology, and creating frictionless, delightful experiences.A desire to get stuck into any kind design project, you love a challenge.An ability to pick up work in a fast paced environment with a willingness to learn.An ability to respond to complex briefs from stakeholders, make decisions and communicate an appropriate response/strategy.Entrepreneurial instincts with clear bias for action and track record of rolling up your sleeves.The ability to be a confident and flexible designer. Your sweet spot is the intersection of design and social impact.Strong focus on collaboration and communication, leaving ego at the door to get the job done.Extensive experience with a variety of graphic design and interactive tools such as Adobe Illustrator, Indesign, Photoshop and Figma. Adobe After Effects is a plus!An ability to quickly adapt to change. We pride ourselves on being an agile organization that is constantly changing to fit the need of our customers. A flexible approach to work, start-up experience is a plus!An interest in sustainability, green energy and improving people’s livesBilingual in Spanish is a plus!Ability to work out of our downtown Houston office ~4 days a weekWhy else you'll love it hereGreat medical, dental, and vision insurance options including FSAs.Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.401(k) plan with employer match.Parental leave. Biological, adoptive and foster parents are all eligible. Pre-tax commuter benefits.Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. Modern office or co-working spaces depending on location.Wondering what the salary for this role is? Just ask us! When on a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!If this sounds like you then we'd love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Apply for this job

Responsibilities & tasks

Ideal candidate

Skills & qualifications

About the team

How to apply

Is something wrong with this job posting? Doesn't match your idea of good?
Let us know and help us maintain the quality of jobs.

Apply for this job