AML Compliance Specialist at Sendwave

Posted on:
January 5, 2023

🔭 Our mission & vision

Job Description

Who we are

Sendwave is on a mission to make sending funds to loved ones as easy and affordable as sending a text. What makes us stand out in a sea of similar apps? We deeply care about the diasporas and communities we serve — and that comes with a sense of connection to the markets we operate in. We strive to make life better for everyone who touches our product. That means recognizing and honoring the human experience behind sending money. We do that by remaining fee-free in most of our markets and offering round-the-clock customer care.

Our app is currently available in the United States, United Kingdom, Canada, and parts of Europe, and sends funds to 19 receiving countries for over 500,000 users. We currently have a 4.6-star rating on Trustpilot — people put their faith in us to deliver their money quickly, securely, and affordably. And we’re pretty darn proud of that.

How we work

What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.

Prioritize fearlessly.

There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.

Take full ownership of the outcomes we’re responsible for.

Our job is not to do what we can to solve a problem. It's to ensure that problem is solved. If an attempt to solve a problem doesn't work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.

Forge a diverse team and inclusive culture.

We believe the challenges we’re addressing will be best met by a truly global, diverse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.

Maximize our rate of learning.

We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won't work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and individuals — the faster we’ll achieve our mission.

Embrace embarrassing honesty from ourselves and others.

We function best when we're open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.

Maximize energy, not time spent.

We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.


Your Key Areas of Focus:

We are seeking a dedicated, analytical candidate with a proven track record of performance to be part of a centralized regulatory Compliance Team for a fast-growing Money Services Business (MSB). As an international remittance company, Sendwave is subject to many regulatory requirements to prevent money laundering and terrorist financing. As such, Sendwave must conduct investigations and due diligence research on customers and transaction activity that seem potentially suspicious. The Compliance Team, including the anti-money laundering and economic sanctions screening group, conducts investigations relying on thoroughness, curiosity, and excellent judgment to accomplish that objective while working under limited managerial supervision.

Responsibilities & Expectations for the role:

Gather, analyze and synthesize customer due diligence information to evaluate the expected activity and whether the customer and/or transaction activity is suspicious.

Identify the Source of Funds (SoF) and Destination of Funds (DoF).

Review and analyze underlying data and customer due diligence, looking for Anti-Money Laundering (AML), Terrorist Financing (TF), human trafficking, and other red flags to assess whether the potentially suspicious activity should be escalated to our investigations team or be closed with no further action.

Escalate suspicious cases to compliance leadership with clear explanations of risk factors and red flags.

Collect, evaluate and organize evidence and documents to support your determinations.

Articulate and support findings, such as recommendations to block users for suspicious activity, or recommendations to clear users upon determining root causes of transaction activity are legitimate.

Establish rapport with Sendwave customers, explain compliance requirements and elaborate on Terms & Conditions.

Evaluate user applications for increased sending (transaction) limits.

What you bring to the table

Appropriate experience within an anti-financial crime-related role.

Fluent in English.

Excellent problem-solving and analytical skills.

Excellent written and verbal communication skills.

Comfortable working remotely and maintaining a professional work environment.

Appreciation of the legal, compliance, and financial context of the role and display appropriate sensitivity to the confidential nature of the work

Let’s talk about the benefits. Here are a few perks you can look forward to:

Competitive Compensation


R1 -$ 22

R2 - $25


R1 - 16 EUROS

R2 - 17.8 EUROS


R1 - CAD 24

R2 CAD 26.7


R1- £ 14.1

R2 - £ 15.7


Our company is 100% remote. We are able to employ people based in the United States, Canada, United Kingdom, Belgium.

Major benefits:

Subsidized health insurance and retirement contribution matching (both vary from country to country)

26 weeks of fully paid parental leave and subsidized fertility assistance

Unlimited vacation with a 20-day minimum requirement

$10,000 annual charitable donation matching

And best of all:

Our team of over 400 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world.

We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.

We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.

We recently joined forces with WorldRemit, another remittance company. We’re excited about the ways we can collaborate and continue to provide the best service to our users.

Ready to apply?

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Sendwave is a place where everyone can thrive. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to wake up every day.

Responsibilities & tasks

Ideal candidate

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About the team

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