Account Manager

🔭 Our mission & vision

Job Description

We're looking for a relationship-focused Account Manager to join us. Reporting to: Megan O'Connor, Head of Strategic Partnerships. Salary: £45,000-55,000 + commission (OTE £80,000-90,000). Location: London with WFH and flexible working.

About the role

Our Account Manager will create a bond with clients which ensures that Vivacity Labs is seen as a trusted, long-term partner. You will lead Vivacity’s engagements with key clients and become the face of Vivacity towards our largest accounts. As such, you will have an opportunity to bring about positive change in the sector and to have a lasting impact.

This is a target-led position where targets will be set monthly/quarterly, so a go-getter attitude, tenacity, and resilience are crucial. You will work collaboratively with the sales team and independently to develop relationships with your clients, internal stakeholders and teammates.

About you

You are a formidable networker and accomplished relationship builder who can evidence a successful track record of growing long lasting, mutually beneficial and profitable partnerships.

You are as effective at seeking out sales opportunities within a client as you are at solving problems and understanding a client’s challenges. You know how to speak a client’s language, live and breathe their issues and priorities, and will be able to guide and support them with proactive solutions and advice. 

You are dynamic, customer-centric, and personable. You are interested in joining a friendly and welcoming team. You are a consummate networker with top-drawer people skills. You are an excellent communicator and presenter. You understand the competitive landscape, as well as the complexities of local authority and government.

Vivacity welcomes applications from all candidates and embraces diversity within our teams. If you are in any doubt as to whether you would be a good fit, please get in touch, or apply anyway and we will get back to you. We look forward to hearing from you!Your day-to-day tasks will includeIdentify, grow and close growth deals with existing clients and partnersBuild strong, trusted relationships with clientsDevelop a network of connections with key leaders, executives and stakeholdersWork alongside sales BDMs and liaise with cross-functional internal teamsRecord all activities in the CRM and use the CRM as your central, primary working tool such that you are able to generate valuable reports and insights from the CRMProduce analysis and insights from the CRM on your pipeline, lead times, and conversion rates and use these to recommend where improvements can be made and identify opportunities where support could deliver more valueManage high-value, longer, and more complex sales and tender cyclesSupport and develop your teamAttend and present at industry eventsMonitor changes in industry legal regulations and legislationPut together demos, pitches, and bids and proposalsRequirements for the roleAccustomed to working through a CRMDemonstrable flair for communication and relationship building3 years of experience of working with local authorities and demonstrable understanding of local authority behaviour2 years of experience in any of the transport, traffic, automotive, or mobility sectorsExperience and understanding of working with complex, analytical technologies Track record of hitting sales or account management targetsGreat presentation skills to audiences of all sizes and levelsAbility to quickly understand new technical conceptsKnowledge on how to build relationships with a highly technical audienceWhile not required for the role, we would love to see any of the followingExperience of fast-paced, high-growth start-up environmentsExperience with Smart Cities, Internet of Things, Computer Vision, or Artificial IntelligenceUnderstanding and experience in dealing with complex tendersApply for this job

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